2018 Jun 15
Ceylon City Hotel, Colombo today announced that it has received a TripAdvisor® Certificate of Excellence. Now in its eighth year, the achievement celebrates businesses that have earned great traveller reviews on TripAdvisor over the past year. Certificate of Excellence recipients include accommodations, restaurants, and attractions located all over the world that have continually delivered a quality customer experience.
Ceylon City Hotel, Colombo situated at Upatissa Road, Bambalapitiya, is one of the fastest growing hotels in Sri Lankan hospitality industry. Comprising 5 types of room categories, all of Ceylon City Hotel’s rooms comprise of modern facilities and are fully equipped with King Size Beds, a Mini Bar, a 32 LCD TV with satellite connection, air conditioning, a spacious sofa, coffee table, TV table, dressing table, hospitality tray with tea and coffee making facilities, along with free Wi-Fi in all rooms and public locations making it a perfect choice for Business and Leisure travellers.
In addition to these facilities, Ceylon City Hotel also has 24-hour room service, a very spacious restaurant that also can be used for special occasions, conference hall, and a very unique eye catching lobby and a coffee shop.
“This is fantastic news for us. This shows that we have been constantly providing the highest services to our guests and they have gone back to their home and spoken in high regard about our property. We are extremely honoured to receive this award from TripAdvisor, the world’s largest travel site,” said Ulfath Uwais, Managing Director of Ceylon City Hotel, Colombo.
“TripAdvisor is excited to announce the recipients of the 2018 Certificate of Excellence, which celebrates businesses that have consistently received strong praise and ratings from travelers,” said Heather Leisman, Vice President of Industry Marketing, TripAdvisor. “This recognition allows us to publicly honor businesses that are actively engaging with customers and using feedback to help travelers identify and confidently book the perfect trip.”
The Certificate of Excellence accounts for the quality, quantity and recency of reviews submitted by travelers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.
Ceylon City Hotel, Colombo has been a recipient of multiple awards in the past due to their high services to guests. Awards including World Luxury Hotel Awards winner in 2017 & 2016 where they were named as Best Luxury City Hotel & Family Hotel in Sri Lanka and awards from Hotel of the Year Awards for years 2015 & 2016/2017, TripAdvisor Travellers Choice award for 2016 and many other awards due to their exceptional services.